Privacy Policy
This data protection and privacy notice provides information on how The Caribbeans Connects Ltd (also referred to in this notice as “we” or “us“) uses personal data relating to users of its websites and services (referred to in this notice as “you”). Our websites and services are referred to in this notice as the “Sites” and the “Services“.
It also contains information on marketing activities and the use of cookies on our Sites.
This policy was last updated on 18/10/2024, in response to the European Union’s General Data Protection Regulation – referred to, throughout, as GDPR.
The Caribbeans Connects Ltd is a company registered in England and Wales with company number 15419901
We are registered as a data controller with the Information Commissioner’s Office, Zb650852 – Registration Certificate
Data Collection and Purpose:
In our capacity as an online community, we gather information from you with the primary objective of enhancing our service and tailoring your experience on the site to align with your professional background and interests. Our data processing under GDPR predominantly relies on Legitimate Interests, striving to offer you a personalized and valuable platform.
Commitment to Privacy:
Recognizing the trust you place in us by becoming a part of our network, we are dedicated to upholding your privacy. We are committed to transparency regarding the information we collect and its usage. Stringent measures are in place to safeguard your data, and we assure you that we will act responsibly in its management.
Your Rights under GDPR:
We acknowledge your rights as a data subject under GDPR, and our commitment extends to working collaboratively with you to ensure you can readily exercise these rights. This privacy policy serves as a comprehensive guide to the collection and utilization of personal information, emphasizing our dedication to maintaining the privacy and security of your data.
Authorisation and Policy Scope:
By entrusting Caribbeans Connects with your personal information or engaging with our website and other services, you explicitly authorize us to collect, use, and disclose your personal information in strict adherence to this privacy policy. It is imperative to carefully read and comprehend this policy, which supplements and does not restrict our obligations and rights under pertinent privacy laws or any specific authorization you grant during your interactions with us.
Contact Information:
For any inquiries or concerns regarding your privacy, please feel free to reach out to us using the contact details provided below. Your privacy is of utmost importance, and we are here to address any queries you may have.
Data Registration and Retention:
Upon registering or subscribing to specific Services with Caribbeans Connects, we retain your registration and subscription details for account administration purposes. This includes processing information such as your name, address, email address, and account passwords. For subscription Services requiring payment, your payment details are collected and managed by our third-party payment provider for contractual administration. Access to this information is limited to addressing queries or confirming payments.
Additionally, we collect your date of birth for verification purposes, ensuring you are over 18. In specific instances, your date of birth may be used as a security question for identification. Caribbeans Connects is committed to collecting only necessary personal information for legitimate purposes as described in this privacy policy, or as explicitly consented by you or permitted by law.
Data Deletion and Retention Policy:
If you request the deletion of your personal information and there is no legitimate reason for retention, we will securely delete your profile and data. Back-up copies will be archived and deleted within 45 days of your request. If you wish to retain a copy, please contact Caribbeans Connects before requesting data deletion.
However, Caribbeans Connects may retain a copy of your profile and account activity for Trust and Safety obligations.
Preserve personal information in an aggregated, de-identified, or anonymous form.
Collaborate with third-party service providers to ensure removal of your information from their systems upon deletion request.
Handling Personal Information of Others:
When providing or authorizing the collection of personal information (including that of close contacts) for use on Caribbeans Connects, you agree to:
Adhere to applicable data protection and privacy laws.
Obtain necessary consents for lawful processing.
Ensure awareness of this Privacy Policy among individuals whose information is shared.
Notify promptly of any consent withdrawal or objection to processing.
Regularly update personal information related to others upon request.
Avoid uploading sensitive data as defined by data protection laws.
Communication and Additional Use:
Contacting Caribbeans Connects results in the collection and retention of your contact details and communication contents, utilized for addressing queries and maintaining communication records. Personal data may also be used for purposes such as:
Ensuring compliance with terms of service.
Administering and maintaining the website, quality control, and risk assessments.
Investigating complaints and meeting legal obligations.
Managing actual or potential business transactions, such as business acquisitions.
Policy and Terms Review:
Marketing Communications from Caribbeans Connects and Third Parties:
Caribbeans Connects may utilize various channels, including email, post, or telephone, to send you marketing materials. This will be done solely if relevant to the services provided to you or with your explicit consent.
For candidates, the option to receive communications from specific third-party service providers, such as photographers and showreel providers, is available. You retain the flexibility to modify your communication preferences at any time through our internal messaging system.
If you refer a friend to Caribbeans Connects for our services, we may contact them using the contact details you provided. It is your responsibility to inform your friend about this possibility and confirm their consent for us to reach out to them.
Disclosure of Personal Information:
Caribbeans Connects may disclose personal information for the purposes outlined in this privacy policy and to facilitate the operation of our business. The recipients of such information include:
Related Companies and Organisations:
– Our affiliated companies, organisations, and partners.
Third-Party Service Providers:
– External service providers,
– Authorities, Regulators, and Professional Advisers:
– Legal and professional advisers, including lawyers, bankers, auditors, and insurers, as well as relevant authorities and regulators.
Business Transfer or Merger:
– Third parties involved in the potential sale, transfer, or merger of all or specific parts of our business or assets.
Authorised Parties and Compliance:
– Any other party authorized by you or permitted under applicable law.
These disclosures are made in accordance with our commitment to privacy and the legal framework governing such transfers.
Caribbeans Connects may also engage third-party providers to deliver specific services in connection with the Caribbeans Connects Website, App, and/or services. Personal identifiable information may be disclosed to these third-party service providers solely for the purpose of providing services to Caribbeans Connects or to you, or in connection with your Caribbeans Connects membership. Trusted third-party service providers are exclusively utilized by Caribbeans Connects for delivering the Caribbeans Connects Website, App, and services or in connection with your membership.
In certain instances, for GDPR purposes, some third-party services may be regarded as Data Controllers, particularly Worldpay, a third-party service processing transactional personal data related to credit card payments. The majority of personal data is collected directly from you, and specific information may also be obtained from other users. Additionally, publicly available sources may provide information about you, such as your previous roles or productions.
Use of your personal data by other users:
Personal data within your profile or submitted by you as content for the Sites may be accessed by other users in alignment with the services provided to them. While efforts are made to ensure all users agree to the terms of service, Caribbeans Connects is not liable for the use or misuse of your personal data by other users. For instance, any misuse of a candidate’s personal data by casting professionals, filmmakers, or other employers. However, you can report any misuse to us, and we will reasonably cooperate with you at your expense in enforcing contractual terms against other users who have misused your personal data.
Disclosure of your personal data to other third parties:
Your personal data may be disclosed to third parties for the purposes outlined in, including:
– Our service providers and professional advisers
– Governmental bodies and law enforcement authorities
– Marketing partners (Caribbeans Connects may distribute data to marketing companies for various campaigns)
– Any purchaser or likely purchaser of our business (on confidential terms)
– Other third parties when required or permitted by law
Storage and security of your personal data:
Your personal data is stored in electronic and physical records maintained by us and/or our service providers. While our offices are in the UK, our service providers may have servers located within or outside the European Economic Area. The laws governing these locations may not offer the same protection for personal data as within the European Union.
We retain your information for as long as necessary to fulfill the services or comply with requests from law enforcement agencies or regulators. Please note that due to the nature of the internet, data transmitted over our Sites or by email is not entirely secure from unauthorized access or misuse.
Utilisation of Overseas Services by Caribbeans Connects
Caribbeans Connects engages the services of various overseas entities located in the EU, UK, America, Caribbean, West Indies, and USA, particularly for matters outlined under the “Third Party Services. Consequently, personal information may be transferred or disclosed to entities situated in these countries.
While we strive to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, it is important to note that certain countries involved may not possess an equivalent level of data protection laws as those in New Zealand, Australia, or your country of residence. The entities receiving the information may not be obligated to protect your information in a manner that, overall, offers comparable safeguards to those in your country of residence.
Your consent is acknowledged regarding the rights of access, processing, and disclosure, as specified above.
Upon registering with Caribbeans Connects, you will regularly receive casting call update emails featuring opportunities and auditions aligned with your profile. Additionally, you may receive newsletters, account updates, and information about Caribbeans Connects features, along with messages from fellow Caribbeans Connects members.
Opting out of most emails is made simple; you can use the ‘unsubscribe’ link in the email, adjust your notification settings on your profile, or contact us using the information provided below. Please be aware that unsubscribing from certain emails related to crucial account activities, such as payment receipts and message notifications, may not be possible.
Removal of Your Details from Our Sites:
You can request the removal of your profile(s) and data from our sites at any time by submitting a written request. Refer to clause 10.1 of our Terms and Conditions for further details.
Access to Your Details:
Should you desire access to a copy of your personal data held by us, please contact info@caribbeansconnects.com. We commit to responding within one calendar month, without any charges for accessing your information.
Queries:
Feel free to reach out to us if you wish to exercise any of your GDPR rights. These include your right to be informed, your right to access and correct personal data, your right to erasure, your right to data portability, your right to object to data processing, and your rights related to automated decision-making and profiling. Each case will be individually reviewed in accordance with this policy, GDPR, and other relevant legislation.
For any inquiries concerning the processing of your personal data by Caribbeans Connects, please contact us at:
Caribbeans Connects
Flat 9, 8 Herne Hill,
London
SE24 9QT
Email: info@CaribbeansConnects.com
Collection Statement for Caribbeans Connects
Caribbeans Connects is dedicated to upholding the privacy and security of your personal information. This collection statement elucidates the purpose and nature of the data we collect from you.
Information Collected:
We may collect and process various types of personal information, such as your name, contact details, professional background, and preferences relevant to our services.
Purpose of Collection:
The information is gathered to enrich your experience on Caribbeans Connects, offering personalized services, and facilitating relevant job opportunities and connections within the industry. This data empowers us to deliver a tailored and efficient platform catering to your needs.
Usage of Information
Your data is utilized to administer your account, personalize your interaction with our services, and keep you informed about relevant casting calls, auditions, newsletters, and updates. It may also be employed for internal analysis to enhance our offerings.
Sharing of Information:
We may share your information with trusted third-party service providers solely for delivering Caribbeans Connects services or managing your membership. In certain instances, disclosure may occur for legal or regulatory compliance, business transactions, or with your explicit consent.
Security Measures:
We employ technical and administrative security measures to ensure the secure collection, storage, and transmission of your personal information. However, as data transmission over the internet is not completely secure, there is an inherent risk associated with such transmissions.
Consent:
By registering with Caribbeans Connects, you explicitly consent to the collection, processing, and disclosure of your personal information in accordance with this statement.
Access and Correction:
You have the right to request access to your personal data, correct inaccuracies, and exercise other rights granted under applicable privacy laws. To do so, contact us at info@CaribbeansConnects.com.
Contact:
For any queries or concerns regarding the processing of your personal data, please reach out to us at:
Caribbeans Connects
Email: info@CaribbeansConnects.com
This statement is subject to periodic updates, and any changes will be communicated through our platform.
Privacy Notice for California Residents / Notice at Collection
Effective Date: 18/01/2024
This Privacy Notice for California Residents (Notice at Collection) outlines how Caribbeans Connects (“we” or “Caribbeans Connects”) collects, uses, and discloses personal information of California residents in accordance with the California Consumer Privacy Act (CCPA).
Categories of Personal Information Collected:
We may collect the following categories of personal information:
Identifiers: Names, contact details, unique personal identifiers.
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): Information such as employment history.
Commercial Information: Records of products or services purchased, obtained, or considered.
Professional or Employment-related Information: Job history, professional qualifications.
Internet or Network Activity: Browsing history, interactions with our website.
Geolocation Data: General location data.
Inferences: Inferences drawn from other personal information, creating a profile reflecting preferences and characteristics.
Purposes of Collection:
We collect personal information for the following purposes:
Providing and enhancing our services.
Personalizing user experience.
Sending relevant communications, updates, and newsletters.
Analyzing usage patterns for service improvement.
Ensuring legal and regulatory compliance.
Sources of Personal Information:
We collect personal information directly from users, as well as from publicly available sources and third-party service providers.
Disclosure of Personal Information:
We may disclose personal information to third parties for business purposes, as outlined in our general Privacy Policy. This includes service providers, partners, and entities involved in business transactions or legal compliance.
Your Rights:
California residents have the right to:
Access Information: Request details about personal information collected.
Deletion: Request the deletion of personal information.
Opt-Out: Opt-out of the sale of personal information.